Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 24 hours.
Delivery times vary between 5–7 business days, depending on your location.

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking link to follow your parcel in real time.

What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, Apple Pay, Google Pay, Link, and Klarna — both Buy Now, Pay Later and Pay in 3 for flexible payments.

What if I have a problem with my order?

Our dedicated support team is always available to help you before and after your purchase.
You can reach us anytime at support@sapphiretime.co.

Are all watches adjustable?

Yes. Every watch comes with extra links, and the strap can be adjusted to fit your exact wrist size.

Have other questions?

We’re always here to help.
Feel free to contact us anytime at contact@sapphiretime.co and our team will get back to you as soon as possible.